Return Policy

Refund Policy

Last Updated: June 2026

At DP AI Hub, we are committed to providing high-quality digital products and AI prompt resources. Please read our refund policy carefully before making a purchase.

Digital Products

All products sold on DP AI Hub are digital downloads and are delivered instantly after purchase. Due to the nature of digital products, all sales are generally considered final.

Once a digital product has been purchased and delivered, we cannot guarantee that it has not been downloaded, copied, or used. Therefore, we do not offer refunds, returns, or exchanges for change of mind purchases.

Exceptions

We may offer a refund in the following circumstances:

• You were charged multiple times for the same order.
• The product file is corrupted or inaccessible, and we are unable to provide a working replacement.
• You purchased the same product twice by mistake.
• There is a technical issue preventing delivery of the product that cannot be resolved by our support team.

Incorrect Purchases

Customers are responsible for reviewing product descriptions before purchasing. Refunds will not be issued for:

• Accidental purchases.
• Change of mind.
• Lack of technical knowledge.
• Failure to read the product description.
• Compatibility issues where requirements were clearly stated.

Support

If you experience any issues accessing your purchase, please contact our support team. We will make every reasonable effort to ensure you receive the product you purchased.

Contact Email: support@dpprompts.com

Fraud Prevention

We reserve the right to refuse refunds where there is evidence of product download, abuse of our refund policy, chargeback fraud, or other suspicious activity.

Chargebacks

If you have an issue with your order, please contact us before initiating a chargeback with your payment provider. We are committed to resolving genuine issues quickly and fairly.

Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be posted on this page and become effective immediately upon publication.

By purchasing from DP AI Hub, you acknowledge that you have read, understood, and agreed to this Refund Policy.